RVR-PPR-004

1. Issue Summary

   • The error "Pagination information could not be extracted from response" with Error Code: RVR-PPR-004 suggests an issue with retrieving pagination information from the API response when using the Pepperjam data connector in Rivery. This typically indicates that the response structure does not include expected pagination details or that the configuration for extracting pagination information is incorrect.
   • The initial diagnosis is that the pagination keys or values used in your Rivery configuration might not be correctly specified or the API response might not have the expected structure.

2. Action Steps:

   • Review API Documentation: Ensure that you have the correct details on how the API provides pagination information. Some APIs may include a pagination key in the response that indicates the next page or offset to be used.
   • Verify Pagination Configuration:
     • Check your Rivery river settings to ensure that the pagination method aligns with what the API supports (e.g., paginate by page, offset, or using a next page URL in the response).
     • Go through Rivery's pagination settings and confirm that the correct keys (like page_number, offset, or next page URL) are set based on what the API returns【4:7†source】.
   • Test API Response Structure:
     • Manually test API calls using a tool like Postman to inspect what the pagination fields look like in the actual endpoint response.
     • Ensure those fields are correctly mapped in your Rivery pagination settings【4:7†source】.
   • Update Configuration: Based on findings, update the pagination details in the river configuration (e.g., ensure that the correct key from the API response is specified for the next page or offset).

3. External References:

   • Refer to Rivery's official documentation on pagination configuration for APIs to understand the expected setup: Rivery Documentation.
   • Check Pepperjam’s API documentation for details specific to the pagination mechanism.

If the issue persists or you need further assistance, please open a ticket with Rivery support.