RVR-PPR-006

1. Issue Summary

   • The error code RVR-PPR-006 indicates that the daily request limit for the Pepperjam data connector is about to be exceeded. This is a rate limiting issue, which occurs when the current number of API requests is approaching or has reached the maximum allowed within a day.

   • Based on the documentation, such limits are typically set by the provider to prevent excessive load on their servers. Exceeding these limits will result in errors, and you will be unable to make further requests until the quota resets【4:3†Rivery Documentation 202408 (2).pdf】.

2. Action Steps:

   • Reduce Request Frequency: Review the logic behind your API requests and reduce the frequency if possible. This could include batching the requests or optimizing the data retrieval process to make fewer calls.
   • Adjust Data Retrieval Settings: Consider adjusting the parameters such as date ranges or data granularity to decrease the volume of requests. Using smaller intervals or reducing the range of data can help in making fewer requests【4:5†Rivery Documentation 202408 (2).pdf】.
   • Contact Provider for Quota Increase: If reducing requests is not feasible for your operations, contact Pepperjam to discuss the possibility of increasing your daily request limit.
   • Monitor Usage: Keep track of your API request usage to anticipate when you are approaching the limit. This can help in managing requests more effectively over time.

3. External References:

   • For detailed guidance on configuring and managing API rates, you can refer to the official Rivery documentation and the relevant section on the Pepperjam data connector.

If the issue persists or you need further assistance, please open a ticket with Rivery support.