RVR-PPR-100

1. Issue Summary

   • Error Code: RVR-PPR-100
   • Data Connector: Pepperjam
   • Error Description: "Missing api_key to connect to source"

   The error indicates that the connection configuration for the Pepperjam data connector is missing an API key, which is necessary to authenticate and connect to the source system. Without the API key, the Rivery platform cannot establish a connection to access the data.

2. Action Steps:

   • Verify the API Key Availability: Ensure that you have a valid API key from Pepperjam. If not, you will need to create or retrieve it from your Pepperjam account.
   • Configure the Connection:
     1. Go to the Rivery platform, and navigate to Connections.
     2. Click on "+ Create New Connection" and select "Pepperjam" from the list.
     3. Enter a suitable name for your connection.
     4. Insert your API key obtained from Pepperjam into the API Key field.
     5. Click on "Save" to save the connection settings.
   • Test the Connection:
     • Use the "Test Connection" feature to ensure that the settings are correct and the connection to Pepperjam is successfully established. If the test fails, re-check the API key configuration and any additional required settings.

3. External References:

   • For more detailed instructions on configuring a data connection in Rivery, refer to the official Rivery documentation: Rivery Connections.
   • Additional information on generating or retrieving your API key can typically be found on the Pepperjam platform, but you may need to contact Pepperjam support for guidance if you cannot locate it.

If the issue persists or you need further assistance, please open a ticket with Rivery support.