RVR-PTRST-400
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RVR-PTRST-400
- 1 Minute to read
- Print
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Issue Summary
- You are encountering an error with the Pinterest Data Connector in Rivery, specifically: "The auth token is missing. Error Code: RVR-PTRST-400". This issue indicates that the Pinterest connection in Rivery lacks the necessary authentication token needed to access the Pinterest API.
Action Steps:
- Re-authenticate Pinterest Connection:
- Navigate to the Rivery console and locate your Pinterest connection.
- Due to the introduction of Pinterest API V5, previous authentication tokens from API V4 are rendered invalid as of June 28, 2023, meaning you need to re-authenticate your connection.
- Click "Edit" on the Pinterest connection, and proceed to reconnect using the new authorization flow provided by Pinterest API V5.
- Save the updated connection in Rivery and test the connection to ensure it's working correctly.
- Check for Popup Blockers:
- Ensure your browser is not blocking popups from Rivery which might prevent the authentication window from appearing during the connection process.
- Re-authenticate Pinterest Connection:
External References:
If the issue persists or you need further assistance, please open a ticket with Rivery support.
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