RVR-PTRST-400
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RVR-PTRST-400

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Article summary

  1. Issue Summary

    • You are encountering an error with the Pinterest Data Connector in Rivery, specifically: "The auth token is missing. Error Code: RVR-PTRST-400". This issue indicates that the Pinterest connection in Rivery lacks the necessary authentication token needed to access the Pinterest API.
  2. Action Steps:

    • Re-authenticate Pinterest Connection:
      • Navigate to the Rivery console and locate your Pinterest connection.
      • Due to the introduction of Pinterest API V5, previous authentication tokens from API V4 are rendered invalid as of June 28, 2023, meaning you need to re-authenticate your connection.
      • Click "Edit" on the Pinterest connection, and proceed to reconnect using the new authorization flow provided by Pinterest API V5.
      • Save the updated connection in Rivery and test the connection to ensure it's working correctly.
    • Check for Popup Blockers:
      • Ensure your browser is not blocking popups from Rivery which might prevent the authentication window from appearing during the connection process.
  3. External References:

If the issue persists or you need further assistance, please open a ticket with Rivery support.


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