RVR-PTRST-400

1. Issue Summary

   • The error "Auth token is missing. Error Code: RVR-PTRST-400" indicates that the authentication token required to connect Rivery to Pinterest is not present. This is essential for authorizing API requests to Pinterest, which recently underwent changes with the introduction of API V5. As of June 28, 2023, all users are required to re-authenticate because previous authentication tokens became invalid after the deprecation of API V4【4:7†source】.

2. Action Steps:

   • Re-authenticate the Pinterest Connection:

     1. Navigate to your Pinterest connection settings in Rivery.
     2. Initiate the authentication process, which may involve clicking a "Connect with Pinterest" button.
     3. Ensure that your browser allows pop-ups for Rivery to complete the authentication successfully【4:7†source】【4:9†source】.
     4. Log in with your Pinterest credentials when prompted.
     5. Save the connection and run a test to validate that it is now correctly authenticated.

   • Ensure Proper Token Setup:

     1. Make sure that the correct client ID and client secret are configured in the connection settings, as these are necessary for generating a new auth token【4:4†source】.
     2. Review any documentation specific to the Pinterest API V5 for additional authentication details that might be necessary.

3. External References:

   • More detailed instructions for setting up a Pinterest connection with Rivery can be found on the Rivery Pinterest documentation【4:7†source】.
   • General information on OAuth2.0 setup is available at Rivery OAuth2 Custom Connection Guide.

If the issue persists or you need further assistance, please open a ticket with Rivery support.