RVR-PTRST-404

1. Issue Summary

• Error Code: RVR-PTRST-404 with the Pinterest data connector indicates that there has been an error in storing credentials. This usually results from a misconfiguration or an update in the authentication requirements for Pinterest's API.

2. Action Steps:

   • Reauthenticate the Pinterest Connection:
     1. Ensure that you are using the correct version of the Pinterest API. As Pinterest API V5 requires a distinct authorization flow, previous authentication tokens from earlier versions might be invalid. As of June 28, 2023, all clients must re-authenticate their Pinterest connections due to the deprecation of previous versions.
     2. Ensure that pop-ups from Rivery are allowed in your browser settings to facilitate the authentication process.
     3. After allowing pop-ups, sign in to your Pinterest account through Rivery and click on "Save" to store the connection. Then, use "Test connection" to ensure the setup is successful.
   • Double-check Credentials:
     • Verify that you are using the latest Client ID and Client Secret provided by Pinterest. If there's an update or change in these credentials, they must be updated in Rivery accordingly.
   • Test the Connection:
     • Once re-authenticated, use the "Test Connection" button in Rivery to ensure that the connection is valid and that credentials are correctly stored.

3. External References:

   • For further Pinterest API updates and authentication processes, refer to the official Pinterest Developer Portal and Rivery's Pinterest Connection Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.