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    RVR-PYTHON-403
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    RVR-PYTHON-403

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    Article summary

    1. Issue Summary

    The error message "Rivery Python User ErrorError Code: RVR-PYTHON-403" indicates a problem related to the execution of a Python script within Rivery. This specific error code falls under user-defined issues with the Python data connector. The error might stem from unauthorized attempts to execute certain Python scripts or features within the Rivery platform.

    Possible Causes

    • Unauthorized Access: The error code 403 typically refers to a "Forbidden" access, indicating that the script or action attempted is not permitted due to lack of necessary permissions or authorization.
    • Restricted Features: The Python features or packages being used might not be allowed for certain Rivery plans, as Python support is generally more extensive in Professional and Enterprise plans.
    • Security or Configuration Issues: Certain scripts might be blocked due to security configurations or platform restrictions.

    2. Action Steps:

    1. Verify Subscription Plan: Ensure that your Rivery plan supports the use of Python and the specific features you are trying to utilize. Python is predominantly supported in Professional and Enterprise plans.

    2. Check Permissions: Confirm that the user roles and permissions associated with your account allow for the execution of the required Python features. This includes checking any restrictions imposed on specific Python packages.

    3. Review and Modify Python Script: Examine the script for any Python reserved words or unauthorized operations that may trigger the error. Update or modify the script to align with Rivery's guidelines.

    4. Enable Required Features: If additional features or permissions are required, consider upgrading your plan or contacting Rivery support to enable these features for your current account.

    5. Contact Support: If after following the above steps the issue persists, it is advisable to open a ticket with Rivery's support team for further assistance.

    3. External References

    If the issue persists or you need further assistance, please open a ticket with Rivery support.

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