RVR-QBK-100

1. Issue Summary

You are receiving the error "Missing credentials parameters from connectionError Code: RVR-QBK-100" when attempting to connect to QuickBooks through Rivery. This error indicates that required credentials are not properly configured in the connection settings for the QuickBooks data connector.

QuickBooks uses OAuth 2.0 for authentication, which requires specific credential parameters like Client ID, Client Secret, Access Token, etc. Without these, Rivery cannot establish a proper connection【4:13†source】.

2. Action Steps

To resolve this error, you should follow these steps:

1. Verify Credentials: Ensure that all necessary credentials are correctly entered in the connection setup. This includes the Client ID, Client Secret, and any other tokens or keys provided by QuickBooks for OAuth 2.0 authentication.

2. Reauthenticate:

   • Go to the connection setup in Rivery.
   • Click "Connect to Quickbooks" and follow the prompts to log in. Make sure to provide your credentials where requested.
   • Allow necessary permissions requested during OAuth authentication.

3. Test Connection: After entering the correct credentials, use the "Test Connection" feature in Rivery to verify if the setup is successful.

4. Check for Pop-up Blockers: Make sure your browser doesn't block pop-ups, as OAuth authentication often requires redirecting to an external consent page【4:10†source】【4:13†source】.

5. Correct OAuth Setup: Double-check the OAuth setup in QuickBooks. Ensure that the Rivery redirect URL is properly set in your QuickBooks app configuration. The URL should be similar to https://console.rivery.io/api/oauthcallback/quickbooks.

3. External References

• QuickBooks API OAuth 2.0 documentation for further understanding of how to obtain and input the required OAuth information.
• Rivery Documentation for more on setting up QuickBooks connections in the Rivery platform.

If the issue persists or you need further assistance, please open a ticket with Rivery support.