RVR-RCT-104

1. Issue Summary

   • The error "Invalid Headers location suppliedError Code: RVR-RCT-104" indicates an issue with the REST Action data connector on the Rivery platform. This error occurs when the headers specified for the REST call are not properly configured, potentially due to incorrect locations or absence of required header information in the configuration settings.
   • Initial diagnosis suggests a misconfiguration in the headers section of the REST Action setup, which is essential for successful connection and data retrieval from REST APIs.

2. Action Steps:

   • Verify the REST Action configuration:
     1. Ensure that the headers section is not left empty if the REST API requires headers. You can leave them empty only if no headers are required for your request【4:16†source】.
     2. Check that the headers are defined correctly in a JSON format if required.
     3. Ensure that any sensitive information such as API keys or tokens are entered correctly and set their type properly in the configuration by using the 'Is Password' option for sensitive fields【4:18†source】.
   • Test the REST Action:
     1. Use the "Test Rest Action" button in the Rivery platform to ensure that the request can be successfully sent and that it receives the expected response【4:16†source】.
   • Consult any documentation specific to your API to ensure that all necessary headers are included and properly formatted.

3 External References:

• For additional information on setting up REST Actions in Rivery, refer to the Rivery REST API documentation.
• Consult the specific API's official documentation to understand the required headers and their format.

If the issue persists or you need further assistance, please open a ticket with Rivery support.