RVR-RCT-106

1. Issue Summary

   • The error code RVR-RCT-106 is associated with a Rest Action in Rivery indicating "Invalid response or location." This type of error generally occurs when the REST API endpoint returns data in an unexpected format or location. It might be that the specified data path/location isn't correct, or the response doesn't adhere to the expected structure (e.g., missing expected keys).

2. Action Steps:

   • Verify the API Response: Ensure that the endpoint is returning a response and that the structure aligns with what is defined in Rivery. Use a tool like Postman to inspect the API response independently.
   • Check Data Location: In Rivery, verify that the data location field in your REST Action configuration matches the path of the desired data in the API response. For example, if the data is stored under "results.data," make sure the data location is set correctly【4:7†Rivery Documentation 202408 (2).pdf】.
   • Adjust API Timeouts: Check if a timeout setting might be affecting the API call in Rivery. Adjust the Timeout_request or Sleep After Request settings under Advanced Options【4:2†Rivery Documentation 202408 (2).pdf】.
   • Authentication and Headers: Ensure that any needed authentication or headers are accurately configured in Rivery, as these can affect API response data.
   • Test Rest Action: Use the "Test Rest Action" feature in Rivery to validate that your configuration is set up correctly and to debug issues if the response is not as expected【4:8†Rivery Documentation 202408 (2).pdf】.

3 External References:

• Review more about data location settings and common REST Action configurations in the Rivery Documentation. Verify the JSON response structure and paths matched within Rivery settings.
• For more on handling REST API errors and formatting your requests properly, consider consulting general REST API documentation or tools like Postman for testing.

If the issue persists or you need further assistance, please open a ticket with Rivery support.