RVR-RCT-201

1. Issue Summary

   • The error RVR-RCT-201 with the description "Invalid Headers in response" indicates that the headers returned by the REST API in your Rivery configuration are not as expected. This issue can occur due to incorrect headers being set in the API request or the API responding with unexpected headers.

2. Action Steps:

   • Check and Correct API Headers:
     Make sure that the headers in your API request are correctly specified. Common headers include Content-Type, Authorization, and any other headers expected by the API being accessed.

   • Verify API Documentation:
     Consult the API documentation of the service you are connecting to for any specific header requirements that might need to be included or adjusted in your request.

   • Inspect and Modify Rivery Configuration:
     Verify the setup in the Rivery platform to ensure all headers are correctly set. If you are adding custom headers, ensure they match the server's requirements. You can access the headers configuration under the REST Action settings in Rivery.

   • Review Response Format:
     Check if the response format is as expected. Sometimes, a mismatch in expected JSON or XML structure can cause header errors. Ensure that the response is parsed correctly by Rivery.

   • Debug and Test:
     Use a tool like Postman to test your API call independently. This can help verify that the problem is not with Rivery but possibly with the API or its configuration.

3. External References:

   • For more details about troubleshooting REST Action in Rivery, you can visit Rivery’s REST Action Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.