RVR-RDBMS-201

1. Issue Summary

   • The error "Failed to connect to rdbmsError Code: RVR-RDBMS-201" is generally linked to connection issues between Rivery and an RDBMS database (e.g., SQL Server, Oracle, MySQL, etc.). This error indicates a failure in establishing the connection to the database due to incorrect configuration, network issues, or incorrect credentials【4:0†source】.

2. Action Steps:

   • Verify Connection Details: Make sure that the credentials (username, password) and connection parameters (host, port, database name) are correct.
   • Whitelist Rivery IPs: Ensure that Rivery's IP addresses are whitelisted in the database server's firewall rules to allow connectivity. You can find Rivery's IP addresses for whitelisting in their documentation here.
   • Check Database Status: Confirm that the target database is running and accessible from the network.
   • Use SSL/SSH if Required: Some databases require SSL or SSH tunneling for connections. If applicable, configure SSL/SSH settings in Rivery appropriately.
   • Test Connection: Use the "Test Connection" feature in Rivery to validate that the connection parameters are correct and the connection is successful.

3. External References:

   • Rivery Connections Guide - Official guide on setting up connections in Rivery.
   • Troubleshooting Rivery Database Connections - Guide specific to troubleshooting database connection issues in Rivery.

If the issue persists or you need further assistance, please open a ticket with Rivery support【4:17†source】.