RVR-RDBMS-308

1. Issue Summary

   • Error Code RVR-RDBMS-308 indicates a failure to retrieve table columns from an RDBMS source using the Rivery platform. This error typically arises due to issues with database permissions, connectivity problems with the data source, or restrictions on accessing the metadata necessary to list table columns.

   • Possible contributing factors might include lack of proper credentials or insufficient privileges assigned to the user querying the database, network-related issues, or specific configurations at the database level, such as table visibility settings.

2. Action Steps:

   • Check Database Credentials: Ensure that the database credentials provided in the Rivery connection settings have the necessary permissions to access metadata. The user should have at least read access to the system tables or views that provide column information.

   • Network and Firewall Settings: Check if there are any network restrictions or firewall settings that might prevent Rivery from connecting to the database.

   • Database Configuration: Verify if there are any restrictions on the database side that would limit access to table metadata, such as specific security policies or custom roles that do not grant access to system metadata views.

   • Logs and Debugging: Review logs for more specific error messages or clues that could help pinpoint the exact cause of the issue.

3. External References:

   • For detailed information on setting up and troubleshooting RDBMS connections, consult the Rivery Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.