RVR-RDT-400

1. Issue Summary

   • The error code RVR-RDT-400 associated with the reddit connector in Rivery indicates a "General API external error." This typically means there is an issue while interfacing with Reddit's API through Rivery. It could be due to various reasons such as network issues, incorrect API credentials, rate limiting, or API endpoint changes.

2. Action Steps:

   • Check API Credentials: Verify that the API credentials used for the Reddit connector in Rivery are correct and have not expired.
   • Review API Limits: Check if you have hit any of Reddit's API rate limits, which could cause this error. Consider implementing delays or batching if you are making numerous requests.
   • Network and Endpoint Verification: Ensure there are no network issues preventing access to the Reddit API and verify that the endpoint URLs are correct.
   • Inspect Logs for Details: Use Rivery's logging features to obtain more details about the error. Look for any specific responses from the Reddit API that might indicate what the issue is.
   • API Documentation: Refer to the Reddit API documentation for any recent updates or changes to their API that might affect your configuration.

3. External References:

   • Rivery's Reddit Data Connector Documentation for specific setup and troubleshooting tips.
   • Reddit API Documentation to understand possible limitations or updates.

If the issue persists or you need further assistance, please open a ticket with Rivery support.