RVR-RDT-401

1. Issue Summary

   • You are encountering an "External API error - 401Error Code: RVR-RDT-401" with the Reddit Data Connector in Rivery. This error generally indicates an issue with authentication, particularly indicating that the request is unauthorized.

   • Initially, verify that the connection details, such as client ID, client secret, username, and password, are correctly configured in your Reddit Ads connection settings. Additionally, ensure that Reddit's OAuth 2.0 authentication process has been followed correctly, as missing or incorrect authentication tokens might cause a 401 Error.

2. Action Steps:

   • Verify Credentials:

     • Double-check that your client ID and client secret match those provided by Reddit. Ensure your access token is current and not expired.

   • OAuth 2.0 Configuration:

     • Confirm that the OAuth 2.0 connection to Reddit Ads API v2 has been established correctly.
     • Ensure that you have the necessary permissions to access the Reddit Ads API by contacting your Reddit sales representative if needed.

   • Test Connection:

     • Use the "Test Connection" function in Rivery to verify the connection's success.

   • Debugging:

     • Check the logs in Rivery for any additional error messages that might provide more context.
     • If changes were made, reattempt the connection and run the river again to see if the error persists.

3. External References:

   • Refer to the Rivery documentation for connecting to Reddit Ads: Rivery Reddit Connection.
   • For general information on Reddit's API, consult the Reddit Developer Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.