RVR-RDT-500

1. Issue Summary

   • The error code RVR-RDT-500 indicates an external API error (500 HTTP status code) encountered while using the Reddit data connector in Rivery. This error is generally associated with server-side issues on the external platform (Reddit's API, in this case).

2. Action Steps:

   • Check Reddit API Status: Verify if there are any ongoing outages or issues with the Reddit API that could be causing server errors. This can be done by checking Reddit's status page or developer forums.
   • Retry the Request: Since a 500 Internal Server Error signifies a server-side issue, attempting the request again after some time might resolve the error.
   • Review API Request Parameters: Ensure that the parameters used in the API request are correct and adhere to Reddit's API specifications. Incorrect parameters may not directly cause a 500 error but ensuring correctness helps rule out other potential issues.
   • Check API Rate Limits: Although 500 errors are not directly related to rate limits, if multiple 500 errors occur, checking Reddit's API documentation for any recent changes or rate limitations could be useful.
   • Contact Support: If the issue persists, consider contacting Reddit's support or community forums for further assistance to understand if there might be a temporary issue with their servers.

3. External References:

   • For more details, you can refer to Reddit's API documentation.
   • Rivery documentation on connecting to Reddit can be accessed here.

If the issue persists or you need further assistance, please open a ticket with Rivery support.