RVR-SAT-001

1. Issue Summary

   • Error Code: RVR-SAT-001
   • Data Connector: StackAdapt
   • Error Description: REQUESTS_ERROR

   This error typically indicates that there was an issue with the HTTP request being made to the StackAdapt API. This might be due to network issues, incorrect API endpoint or parameters, or authentication problems.

2. Action Steps:

   • Check Network and API Endpoint: Ensure that there is no network issue from your end and that the StackAdapt API endpoint is correct.
   • Authenticate: Verify that your authentication credentials (such as API key or token) are correct and have not expired. This involves checking the headers in the request to ensure they include valid authentication tokens.
   • Review Request Parameters: Carefully check the parameters being sent with the request to ensure they are valid for the operation you are attempting with StackAdapt.
   • Logs Review: Check your application logs to see if there's any additional information provided about the error, such as specific parameters that might be incorrect.
   • Timeout or Rate Limits: Ensure that the request is not timing out or hitting a rate limit, as these can also cause request failures.

3. External References:

   • StackAdapt API Documentation - Ensure you have access to the latest API documentation to validate your requests.
   • Rivery Documentation for API Actions - Review guidance on handling API-based connectors in Rivery.

If the issue persists or you need further assistance, please open a ticket with Rivery support.