RVR-SCF-200

1. Issue Summary

   • The error ODATA_ERROR_WITH_MESSAGEError Code: RVR-SCF-200 occurs while using the SuccessFactors data connector in Rivery. This typically indicates an issue with the OData service when attempting to extract or sync data. The error code RVR-SCF-200 specifically refers to errors related to extracting data from the SuccessFactors API using OData protocols.

2. Action Steps:

   • Verify API Details: Check that the SuccessFactors OData API credentials (including endpoint URLs, client IDs, and secrets) are correctly configured in Rivery.
   • Check Network Connections: Ensure that there are no network connectivity issues between the Rivery platform and the SuccessFactors API, which may be causing the data extraction to fail.
   • Review API Quotas: Confirm that you have not exceeded your API usage limits set by SuccessFactors. OData service endpoints often have rate limits that can result in errors if exceeded.
   • Validate Query Parameters: Ensure that the OData queries being sent do not contain any errors and that all necessary parameters are included and correctly formatted.
   • Examine Logs and Error Messages: Look at the detailed logs provided in the Rivery console for any specific error messages that might provide more context.

3. External References:

   • For more detailed guidance on setting up data connectors, refer to the Rivery SuccessFactors Documentation for tips on configuring and troubleshooting OData APIs.
   • Review the SAP SuccessFactors API documentation to ensure all API call parameters, configurations, and queries are compliant with their specifications.

If the issue persists or you need further assistance, please open a ticket with Rivery support.