RVR-SCF-201

1. Issue Summary

   • The error code INVALID_RESPONSEError Code: RVR-SCF-201 is encountered while using the SuccessFactors data connector in Rivery. This indicates an issue with processing the response from SuccessFactors. Such errors can often be attributed to improper configurations, credentials issues, or unexpected response formats from the data source.

2. Action Steps:

   • Verify Connection Details: Ensure that your SuccessFactors connection settings in Rivery are correctly configured. This includes verifying the endpoint URL, client credentials, and any required authentication tokens.
   • Check for API Changes: Sometimes, an API version update or a change in the response structure can lead to response errors. Check if there have been any updates or changes to the SuccessFactors API.
   • Inspect Logs: Examine the logs to see if there is more detailed information about the nature of the invalid response. This might provide insights into what specific part of the response Rivery is unable to process.
   • Test Connection: Utilize any connection testing feature within Rivery to ensure that your SuccessFactors credentials and connection parameters are valid and operational.
   • Consult Relevant Documentation: Review the SuccessFactors API documentation or consult any integration-specific guidelines Rivery provides for setting up SuccessFactors as a data source.

3. External References:

   • For further guidance on configuring SuccessFactors as a data source in Rivery, you can refer to the official Rivery documentation here: Rivery SuccessFactors Integration
   • You might also want to check any SuccessFactors-specific error messages or troubleshooting guides available through their support or developer portals.

If the issue persists or you need further assistance, please open a ticket with Rivery support.