RVR-SCF-505

1. Issue Summary

   • The error code RVR-SCF-505 with the description "MISSING_COLUMNS" is encountered when using the SuccessFactors data connector in Rivery. This error typically indicates that there are required columns missing in the data being processed. The issue often arises when there is a mismatch between the expected schema and the available data columns. Possible causes include schema changes in the source data, user permissions that limit access to certain columns, or a misconfiguration in the data pipeline setup.

2. Action Steps:

   • Verify Schema: Ensure that the schema defined in Rivery matches the schema of the data in SuccessFactors. Update the schema configuration if there have been changes in the source.
   • Check Permissions: Make sure that the user credentials used for accessing SuccessFactors have the necessary permissions to access all required columns. This can be verified by reviewing user roles and permissions.
   • Reconfigure Data Pipeline: If there have been changes to the schema, update the data pipeline configuration in Rivery to reflect these changes. This includes updating any mappings or transformations that might rely on the missing columns.
   • Review Logs: Check the logs for any additional error messages or warnings that could provide more context about what specific columns are missing.
   • Contact SuccessFactors Support: If the issue is related to access permissions or other configurations on the SuccessFactors side, contacting their support for further assistance might be necessary.

3. External References:

   • Rivery Documentation on SuccessFactors API for further details on setting up and troubleshooting SuccessFactors connections.
   • SuccessFactors official documentation for user roles and data access permissions.

If the issue persists or you need further assistance, please open a ticket with Rivery support.