RVR-SF-RDBMS-308

1. Issue Summary

   • Error Code: RVR-SF-RDBMS-308
   • Error Description: Unsupported date or time type.
   • Data Connector: RDBMS
   • Initial Diagnosis: This error suggests that the date or time format being used is not compatible with the Rivery platform's expected input for the RDBMS data connector. This could happen if the source database is using a non-standard date/time format that Rivery does not recognize or support.

2. Action Steps:

   • Verify that the date and time formats in use are standard and supported by Rivery. Check that formats align with Rivery's documentation or common date-time standards like ISO 8601.
   • If the problem persists, consider transforming your date and time data to a supported format before ingestion. This may involve casting or converting date types within the source database itself, or using a data transformation step within Rivery if supported.
   • Review the mapping and setup within the Rivery platform to ensure that date fields are being correctly identified and processed. Check the configuration to make sure that the fields are not mistakenly being treated as unsupported types.

3. External References:

   • You may want to refer to the Rivery documentation for connecting to RDBMS to ensure your date/time field compatibility.
   • General information on ISO 8601 date and time format could be helpful to ensure the formats in use are standardized.

If the issue persists or you need further assistance, please open a ticket with Rivery support.