RVR-SF-RDBMS-312

1. Issue Summary

   • The error "Failed to create S3 file path" with Error Code: RVR-SF-RDBMS-312 indicates a problem encountered while trying to interact with an Amazon S3 bucket in conjunction with an RDBMS (Relational Database Management System) data connector. This usually points to an issue with the configuration for the S3 path or permissions related to accessing S3 through the Rivery platform.
   • Initial Diagnosis: This error could arise from incorrect S3 bucket path configurations, inadequate permissions, or misconfigured AWS credentials used by Rivery to access the S3 resources.

2. Action Steps:

   • Check S3 Bucket Configuration: Ensure that the S3 bucket's path is correctly specified in Rivery's configuration. Ensure the bucket name and region match what is specified in your Rivery connection setup.
   • Verify Permissions: Ensure that the AWS IAM user or role that Rivery is using has the appropriate permissions to access the S3 bucket. Make sure permissions such as s3:GetBucketLocation, s3:ListBucket, s3:PutObject, and others necessary for file operations are granted.
   • Confirm Credentials: Double-check that the AWS credentials (Access Key ID and Secret Access Key) are correctly configured in Rivery and have not expired or been revoked.
   • Test Connection: Use Rivery's test connection feature to verify that the setup is correct and diagnose if the path or permissions are set properly.

3. External References:

   • Rivery Documentation on File Zones
   • Amazon S3 Permissions Guide

If the issue persists or you need further assistance, please open a ticket with Rivery support.