RVR-SFM-113

1. Issue Summary

   • The error "Invalid date format, end date precedes start date" with error code RVR-SFM-113 pertains to a situation where the end date set for a data retrieval operation occurs before the start date while using the Salesforce Marketing (sf_marketing) data connector in Rivery. This indicates a misconfiguration in the date inputs, as the end date must always follow the start date chronologically.

2. Action Steps:

   • Verify Date Inputs:

     • Ensure that the date format follows the required format, which might typically be DD/MM/YYYY as per Rivery's guidelines.
     • Double-check the start and end dates in the River settings to confirm the chronological order.
     • If you have set the dates dynamically (e.g., using variables or functions), review their evaluations during the River runtime to ensure they produce valid, logical ranges.

   • Adjust River Configuration:

     • Go to the River's configuration settings in Rivery for the sf_marketing data connector.
     • Correct the end date to be equal to or later than the start date.

3. External References:

   • Rivery Documentation for additional guidance on configuring data sources and date settings.
   • Salesforce Marketing Cloud Documentation for any specific nuances related to date and time handling within their API.

If the issue persists or you need further assistance, please open a ticket with Rivery support.