RVR-SGD-003

1. Issue Summary

   • The error with code "RVR-SGD-003" pertains to a "Key Error" encountered when using the SendGrid data connector on Rivery's platform. This type of error typically arises when there is a missing or incorrect API key or required field during the data retrieval or processing stages.

2. Action Steps:

   • Check API Key and Permissions:
     • Ensure that the API key configured in the Rivery connection settings for SendGrid is correct.
     • Verify that the API key has the necessary permissions or scopes to access the required data or perform the intended operations in SendGrid. Review the SendGrid API Key Permissions for more information.
   • Connection Configuration:
     • Navigate to your connection settings in Rivery and confirm that the correct API key is being used. You might need to generate a new API key from SendGrid and update it in Rivery. For details on creating an API key, refer to the SendGrid documentation on API Keys.
   • Test the Connection:
     • Once you've updated the API key, use the "Test Connection" feature in Rivery to ensure that the connection is properly established.
   • Review Error Logs:
     • Check the error logs in Rivery for any additional details or messages that might indicate which specific key or field is missing or incorrect.

3. External References:

   • Rivery Documentation on SendGrid Connection
   • SendGrid API Docs

If the issue persists or you need further assistance, please open a ticket with Rivery support.