RVR-SGD-005

1. Issue Summary

   • You encountered a Mapping Error with Error Code RVR-SGD-005 while using the SendGrid data connector in Rivery. This mapping error indicates that there might be an issue with how the fields in your SendGrid data are being mapped to the target schema in Rivery. Mapping errors often occur when there are discrepancies between the source data format and the expected format in the target schema.

2. Action Steps:

   • Review Data Mapping: Check the data mapping configuration in the Rivery interface. Ensure that each field in your SendGrid data is correctly mapped to the corresponding field in your target schema.
   • Auto Mapping Feature: Use Rivery's Auto Mapping feature, if available, to automatically map compatible fields between SendGrid and your target. Manually adjust any fields that do not automatically map correctly.
   • Check API Key and Permissions: Verify that your SendGrid API key has the necessary permissions and that the connection is correctly configured.
   • Field Type Compatibility: Ensure that field types in your SendGrid source match or are compatible with the field types in your target schema. If necessary, convert field types to ensure compatibility.
   • Detailed Logs Monitoring: Examine the logs provided by Rivery for any additional errors or warnings that might provide more context on the mapping issue.

3. External References:

   • For additional SendGrid configuration guidance, consult the SendGrid API documentation.
   • For broader troubleshooting steps, refer to the Rivery documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.