RVR-SGD-101

1. Issue Summary

   • The error code RVR-SGD-101 indicates a connection error with the Sendgrid data connector in Rivery. This usually means that there's an issue with the authentication process when attempting to connect Rivery to Sendgrid. Common causes might be incorrect API keys or authentication settings.

2. Action Steps:

   • Verify and ensure that the correct API key is used within the Rivery platform for Sendgrid. Incorrect or outdated API keys are often the cause of connection errors.
   • Check the permissions associated with the API key used. Sendgrid requires specific permissions for API operations; ensure these cover all required scopes for the tasks you're trying to accomplish.
   • Make sure there have been no recent changes to the API settings or permissions in your Sendgrid account, and update if necessary.
   • Follow any troubleshooting guidelines provided in Rivery's documentation regarding connection errors for third-party services.

3. External References:

   • Sendgrid API Key Permissions: SendGrid API Key Permissions
   • Rivery Documentation on Sendgrid connector: Rivery Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.