RVR-SGD-200

1. Issue Summary

   • The error "Authorization Error Error Code: RVR-SGD-200" indicates a problem with authorizing the connection in the Sendgrid data connector on Rivery's platform. This typically occurs when the API key is missing required permissions or scopes necessary for accessing certain data via the Sendgrid API. This issue can arise from misconfigurations in the API permissions on the Sendgrid side.

2. Action Steps:

   • Verify your Sendgrid API Key:

     • Ensure that the API key used in your Rivery connection has the necessary permissions for the operations you're trying to perform. Permissions might include read, write, or others depending on the reports you want to access.
     • Modify your Sendgrid API key permissions if necessary. You can find how to modify these permissions in Sendgrid's API key settings.

   • Test your Sendgrid Connection:

     • Check your connection setup in Rivery by going to the Sendgrid connector settings and ensure the API key is correctly entered.
     • Use the 'Test Connection' button in Rivery to confirm that the connection can be established successfully.

   • Review Sendgrid API Permissions:

     • Check that the API key scopes match the data access required for your specific operations. Reference Sendgrid's documentation on API Key Permissions for more details.

3. External References:

   • Rivery Sendgrid Integration Documentation for further support on setting up your connection.
   • Sendgrid API Documentation for detailed API key configuration instructions.

If the issue persists or you need further assistance, please open a ticket with Rivery support.