RVR-SNFLGC-001

1. Issue Summary

   • The error code RVR-SNFLGC-001 indicates an issue with the key manager attempting to decode a password for a storage data connector within Rivery. This is often related to a misconfiguration or an error in the cryptographic key handling which is required for password management.

2. Action Steps:

   • Verify that the correct credentials (username, password) are entered in the connection settings for the storage data connector.
   • Ensure that any encryption keys used for passwords are correctly uploaded and configured within Rivery's key management.
   • Check if there are any configuration changes made recently that could have affected key management settings. This can involve reviewing any administrative changes made to connections or the key management settings.
   • Test the connection manually within Rivery to see if it replicates the issue or provides a more detailed error message for further insights.
   • Regenerate or re-upload the encryption key and update any connections that might be using this key to ensure they are aligned.

3. External References:

   • It might be worth reviewing Snowflake's or any respective storage documentation to ensure compatibility with key management settings: Rivery Custom File Zone Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.