RVR-SNP-401

1. Issue Summary

   • The error code RVR-SNP-401 with the Snapchat Ads connector indicates that the error is related to unauthorized access. This typically means there is an issue with the authentication credentials provided for accessing the Snapchat Ads API.

2. Action Steps:

   • Verify Credentials: Ensure that the authentication credentials (such as the API Key, Client ID, and Client Secret) used to connect to Snapchat Ads are correct and have not expired.
   • Re-Authenticate: If credentials were recently changed or expired, re-authenticate to obtain new credentials from Snapchat Ads.
   • Review Permissions: Check that the application has been granted the necessary permissions to access the Snapchat Ads data. This involves reviewing your app’s permission settings and ensuring they allow the requested access.
   • Check Documentation: If you recently changed any network or API settings that could affect the connection, review Snapchat's official guidelines on authentication and permissions for data access.
   • Rate Limits: Ensure that you are not exceeding any API rate limits set by Snapchat, as this can also result in access denial temporarily.

3. External References:

   • For more details on authentication and related errors, refer to the official Snapchat Developer documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.