RVR-SNP-604

1. Issue Summary

   • The error code RVR-SNP-604 related to the Snapchat Ads data connector indicates a "MISSING_CLIENT_ID" issue. This error typically occurs when the client ID required for authentication in Rivery is not provided or is incorrect. It is essential for authenticating API connections, and a missing or invalid client ID will prevent proper connection to the Snapchat Ads data source.

2. Action Steps:

   • Ensure that you have properly generated a Client ID from the Snapchat Ads platform. This is typically done within the developer or API management settings of the Snapchat Ads account.
   • Go to the Rivery console and verify that the Snapchat data connector is configured with the correct Client ID. Double-check for any typographical errors.
   • Follow these steps to resolve the issue:
     1. Log in to your Snapchat Ads account.
     2. Navigate to the API management section and obtain the Client ID and Client Secret.
     3. Enter the correct Client ID into the connection settings in Rivery.
     4. Ensure that any permissions required for API access are correctly set up in Snapchat Ads.

3. External References:

   • For further guidance on setting up the connection, you can refer to the official Snapchat Marketing Connection documentation on Rivery's site.

If the issue persists or you need further assistance, please open a ticket with Rivery support.