RVR-SNP-700

1. Issue Summary

   • The error code RVR-SNP-700 for Snapchat Ads indicates a missing 'Granularity' parameter. In various reporting functions on Snapchat Ads via Rivery, 'Granularity' is a required field, which determines the level of detail (e.g., Hourly, Daily, Total) of the data being pulled. This error suggests that the required 'Granularity' parameter may not have been set when configuring your data extraction settings or it might be incorrectly defined.
   • Based on the predefined reports and settings, the choice of the granularity level (such as Day, Hour, Total, or Lifetime) is crucial for fetching data successfully. Granularity affects how metrics are aggregated over time.

2. Action Steps:

   • Review the setup of the Snapchat Ads data connector in Rivery.
   • Navigate to the specific settings of your river where the Snapchat Ads data is being fetched.
   • Ensure that you have explicitly defined the 'Granularity'. Choose from available options like Day, Hour, Total, or Lifetime depending on your reporting needs.
   • Save the configuration and trigger the river to see if the error is resolved.

3. External References:

   • For more details on the granularity setting and how to configure it, you can refer to the Snapchat Ads documentation provided here: Snapchat Ads Granularity.
   • For comprehensive Rivery documentation on integrating with Snapchat Ads, visit Rivery's dedicated page on Snapchat Marketing.

If the issue persists or you need further assistance, please open a ticket with Rivery support.