RVR-SNP-703

1. Issue Summary

   • The error code RVR-SNP-703 indicates an issue with using "Invalid dates" in the snapchat_ads data connector in Rivery. This error occurs when the specified dates for data retrieval are not within acceptable or valid ranges.

2. Action Steps:

   • Verify the date range used in your River setup:
     • Ensure the start and end dates provided are valid and in the correct format. Snapchat API may require specific date formats (often YYYY-MM-DD).
     • Check if the date range falls within the permissible limits set by Snapchat's API. Some APIs have restrictions on how far back data can be retrieved.
   • Consider using predefined date selections like 'Yesterday', 'Last week', or 'Previous week to date' if supported, to ensure date syntax correctness.
   • If using a dynamic date range, verify that the logic for calculating these dates is accurate.
   • Ensure timezone settings, if applicable, are correctly configured, as incorrect timezone offsets can cause date misalignment.

3. External References:

   • Rivery Documentation on Snapchat Connector
   • Snapchat Marketing API

If the issue persists or you need further assistance, please open a ticket with Rivery support.