RVR-SNP-708

1. Issue Summary

   • The error "INVALID_DIMENSIONS_GRANULARITY" with Error Code "RVR-SNP-708" occurs when using the Snapchat Ads data connector on Rivery's platform. This error typically arises when there is a mismatch between the chosen dimensions and the granularity level, likely due to unsupported combinations or incorrect settings that do not align with Snapchat's API requirements.
   • Snapchat Ads API might have specific requirements for the combinations of dimensions and granularity levels that can be queried together. For example, certain metrics might only support daily or hourly granularity.

2. Action Steps:

   • Verify the dimensions and granularity settings in your Query:
     • Ensure that the dimensions selected are compatible with the desired level of granularity. Review the list of supported fields and combinations provided by the Snapchat Ads API documentation.
   • Adjust the granularity setting:
     • If you are using high-level metrics, make sure they are compatible with the granularity level you have selected (e.g., Daily, Hourly).
   • Review any additional filters or settings that might affect the combination of dimensions and granularity.
   • Consult the Snapchat marketing API documentation to confirm the valid combinations of dimensions and granularity. This will help ensure your query adheres to supported configurations.

3. External References:

   • For detailed instructions and further details on Snapchat Ads API requirements and parameter definitions, refer to the official Snapchat Marketing API Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.