RVR-SNP-709

1. Issue Summary

   • The error "INVALID_SKAD_DIMENSIONS" with code "RVR-SNP-709" is encountered when using the Snapchat Ads data connector in Rivery. This error typically occurs when there is an issue with the dimensions specified for a report or data pull from the Snapchat Ads API. It may indicate that the specified dimensions are incorrect, unsupported, or improperly configured in the report setup.

2. Action Steps:

   • Verify the dimensions specified in the Snapchat Ads data connector setup. Ensure they are valid and supported by Snapchat Ads.
   • Consult Snapchat's API documentation to cross-check the dimensions you are attempting to retrieve. Make sure those dimensions are available for the report type you are working with.
   • Check if there are any recent updates or changes to Snapchat's API which may affect the dimensions being used.
   • Review any network or connection settings in your Rivery configuration to ensure there aren't other issues affecting API requests.
   • If changes have been made to the dimensions or report setup, try resetting the configurations to see if that resolves the error.

3. External References:

   • Rivery Documentation for Snapchat Ads Connector: Rivery Snapchat
   • Official Snapchat Marketing API Documentation: Snapchat API

If the issue persists or you need further assistance, please open a ticket with Rivery support.