RVR-SRCHADN-008

1. Issue Summary

The error code RVR-SRCHADN-008 is encountered while using the Search Ads 360 Reporting data connector in Rivery, indicating an issue with the Search Ads API. This typically implies that the API call made by Rivery to fetch data from Search Ads 360 encountered an error on the API's end. This error can frequently occur due to permission issues, API call misconfiguration, or deprecated API usage.

2. Action Steps

• Verify API Credentials and Permissions: Ensure that the API credentials used in the connection are correct and have the necessary permissions to access the Search Ads 360 data. The credentials must be associated with an account that has adequate access levels set.

• Check For API Deprecations: Google may have updated or deprecated certain endpoints or features of the Search Ads 360 API. Verify that you're using the latest version of the API and that your queries align with current documentation. Google will be discontinuing support for older APIs by June 2024; it's crucial to transition to the updated Search Ads 360 API.

• Review Logs for Additional Details: Consider checking logs in Rivery for any additional error details or context that might indicate what part of the request failed or if there was a specific resource limitation.

• Reduce Request Complexity: If you’re making very large or complex requests (e.g., pulling vast datasets or numerous dimensions), consider optimizing these requests to avoid overloads or timeouts.

• Contact Support: If none of the above steps resolve the issue and given it is a direct API error, it may be best to reach out to support teams to ensure there isn’t an ongoing issue with the API itself.

3. External References

• Rivery Documentation on Search Ads 360
• Google Search Ads 360 New API Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.