RVR-SSHC-022

1. Issue Summary

   • The error "Key File Content is not OpenSSH format" with the Error Code: RVR-SSHC-022 indicates that the SSH key file you are using is not in the OpenSSH format, which is required by Rivery for SSH connections.
   • The issue likely arises from using keys in other formats, such as PuTTY, which are not compatible with the expectations of OpenSSH. This format is essential for SSH connections, especially in Unix-like systems.

2. Action Steps:

   • Convert your SSH Key to OpenSSH format:
     • If your current key is not in OpenSSH format, it needs to be converted. You can achieve this using the following steps:
     • If your key is in PuTTY (.ppk) format, use the PuTTYgen tool to convert it:
       1. Open PuTTYgen.
       2. Load your existing .ppk file by clicking "Load" and navigating to your key.
       3. Once the key is loaded, go to "Conversions" and select "Export OpenSSH key".
       4. Save the converted key with a recognizable name.
   • Generate a New OpenSSH Key:
     • You can generate a new SSH key in OpenSSH format directly if you prefer:

     ssh-keygen -t rsa -b 2048 -f ~/.ssh/id_rsa
     

     • This command will generate a new 2048-bit RSA key pair in the OpenSSH format by default.
   • Update the Key in Rivery:
     • Replace the current key in your Rivery connection setup with the newly converted or generated key.
     • Test the connection to ensure it is functioning correctly.

3. External References:

   • Refer to the official Rivery documentation for SSH connection integrations if further detailed guidance is needed.
   • For information on using PuTTYgen, see the PuTTY documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.