RVR-SSL-001

1. Issue Summary

• Error Code: RVR-SSL-001
• Data Connector: ssl_connection
• Error Description: The SSL Certificate is invalid.

This error suggests that there is a problem with the SSL certificate being used in the connection. It could be due to an expired certificate, a certificate that isn't properly installed on the server, or issues related to the certificate authority that issued the certificate. This can affect secure communications between your application and the database server.

2. Action Steps:

1. Verify SSL Certificate Validity:

   • Check if the SSL certificate is expired or nearing expiration. Renew the certificate if needed.

2. Ensure Proper Installation:

   • Confirm that the SSL certificate is correctly installed on the server and configured for the application to use.

3. Certificate Chain Verification:

   • Make sure the entire certificate chain is valid, including the root and intermediate certificates. Sometimes, missing intermediate certificates can cause SSL errors.

4. Update or Reconfigure Certificate:

   • If the certificate is out of date or incorrectly configured, update it and ensure the correct setup as per your server requirements.

5. Use the Correct SSL Mode:

   • Refer to Rivery's documentation to verify that your SSL settings comply with what's required for your particular data connection.

6. Check Configuration in Rivery:

   • Ensure that the SSL options and modes selected in the Rivery connection settings are correctly configured (e.g., Verify-CA or Verify-Full modes).

7. Re-upload SSL Certificated in Rivery:

   • You might need to re-upload the SSL certificate in your Rivery connection configuration to ensure that any recent updates are recognized by the platform.

3. External References:

• Rivery's official documentation on SSL connections for specific database connections can provide more direct guidance and configuration specifics. Access the documentation at Rivery Documentation for more detailed instructions.
• Additional reading on SSL certificate management can be found on AWS SSL Certificates.

If the issue persists or you need further assistance, please open a ticket with Rivery support.