RVR-SYNP-308

1. Issue Summary

   • The error code RVR-SYNP-308 encountered in Rivery when attempting to load data into an Azure Synapse table typically suggests a failure during the data loading process. This can arise from various issues such as connectivity problems, misconfigurations in data mapping, or permissions related issues.
   • Initial diagnosis based on similar cases highlights the need to check the table schema compatibility, data types, and loading modes used in the Rivery setup.

2. Action Steps:

   • Verify Connection: Ensure that the connection to Azure Synapse is properly configured. This can include checking the connection parameters like host, database, username, and password.
   • Check Table Schema: Confirm that the table schema and data types in Synapse match those expected by Rivery. Any discrepancies can cause data loading to fail.
   • Permissions: Make sure that your Rivery service account has sufficient permissions on Azure Synapse. Specifically, it should have permissions to insert data into the tables you are targeting.
   • Review Logs: Check Rivery logs and Azure Synapse logs for more specific error messages that might indicate the exact cause of the data load failure.
   • Loading Mode Configuration: Ensure that the loading mode (e.g., upsert-merge, append-only) is correctly set if using specific methods that might require pre-existing indexes or constraints.

3. External References:

   • Rivery Azure Synapse Documentation - Provides detailed steps on creating and troubleshooting connections to Azure Synapse.
   • General Azure Synapse Troubleshooting Guide - For further troubleshooting related to Azure Synapse Analytics.

If the issue persists or you need further assistance, please open a ticket with Rivery support.