RVR-SYNP-311

1. Issue Summary

   • The error code RVR-SYNP-311 indicates a failure in dropping an external data source in an Azure Synapse environment within Rivery. This is typically associated with permissions issues or configuration errors related to the external data source connections.

2. Action Steps:

   • Check Permissions: Ensure that the account being used has sufficient permissions to drop the external data source in Azure Synapse. You might need to have CONTROL permissions on the database or specific roles that allow data source management.
   • Verify Configuration: Check the configuration settings for the external data connection in Rivery. Ensure that all necessary fields and parameters are correctly configured.
   • Log Review: Review any logs related to this operation for more specific error messages that might provide guidance on what part of the drop operation is failing.
   • Connectivity: Ensure all IP addresses needed by Rivery are whitelisted in your Azure environment.

3. External References:

   • Azure Synapse Analytics Configuration
   • Rivery Help Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.