RVR-SYNP-312

1. Issue Summary

   • The error code RVR-SYNP-312 indicates a failure in retrieving index data from a table in Azure Synapse when using Rivery. This is typically associated with synchronization or indexing issues within Azure Synapse databases used as a data source with Rivery.

2. Action Steps:

   • Check Table Indexes: Ensure that the table from which you're trying to retrieve indexes has indexes properly defined in Azure Synapse. You might need to recreate or update indexes if they're missing or corrupt.
   • Reinitialize Table Synchronization: If synchronization or indexing data is outdated or corrupt, consider reinitializing this information. This can be achieved within the Rivery platform by reconfiguring the data source schema or initiating a full synchronization cycle.
   • Examine Synapse Logs: Review the Azure Synapse logs for any additional error messages that could provide more context on why the retrieval of index data failed.
   • Review Rivery Configuration: Double-check the Rivery river configuration to ensure all settings are correctly set, especially the ones concerning indexing and data extraction modes.
   • Contact Azure Support: If the issue persists on the Azure side, you may need to contact Microsoft Azure support for more detailed troubleshooting specific to Azure Synapse.

3. External References:

   • For more information on Azure Synapse indexing and troubleshooting, you can refer to Microsoft's official documentation on Azure Synapse: https://docs.microsoft.com/en-us/azure/synapse-analytics/
   • Rivery documentation on setting up and troubleshooting data sources: https://docs.rivery.io/docs

If the issue persists or you need further assistance, please open a ticket with Rivery support.