RVR-SYNP-314

1. Issue Summary

   • The error message "Failed getting tables list.Error Code: RVR-SYNP-314" when using the Azure Synapse data connector suggests an issue with retrieving the list of tables from the source. This could be due to several potential causes:
     • Connectivity issues with the Azure Synapse source.
     • Incorrect permissions or authentication details.
     • Misconfigured connection or settings on the Rivery platform.

2. Action Steps:

   • Check Connection: Verify your connection settings for Azure Synapse in Rivery. Ensure that all credentials are correct and that you have the necessary permissions to access the tables.
   • Review Permissions: Ensure that the account used in the connection has the appropriate permissions to list tables in the Azure Synapse database.
   • Network and Firewall: Check if there are network or firewall rules that might be blocking access to Azure Synapse. Ensure that the Rivery platform's IPs are whitelisted if necessary.
   • Data Connector Configuration: Review the data connector settings in Rivery for any misconfigurations.
   • Logs and Monitoring: Review any logs available within Rivery or Azure Synapse for specific error messages that could provide further insight into the problem.
   • Test Using Different Tools: Try listing tables using another tool (e.g., SQL Server Management Studio) to rule out connector-specific issues.

3. External References:

   • Rivery Azure Synapse Documentation - Ensure that the connector is set up as per the guidelines.
   • Azure Synapse Access Control - Review permissions and access control settings for further assistance.

If the issue persists or you need further assistance, please open a ticket with Rivery support.