RVR-TK-101

1. Issue Summary

   • The error "Invalid responseError Code: RVR-TK-101" indicates an issue with the interaction between Rivery's platform and the TikTok data connector. This particular error code suggests a response issue from the TikTok API. "Invalid response" typically means that the response returned by the API does not match the expected format or contains an error message from TikTok.

2. Action Steps:

   • Verify TikTok API credentials: Ensure that the API keys and tokens used in the TikTok connection are correct and have not expired. Re-authenticate if necessary.
   • Check for TikTok API updates: Review if there have been any recent changes or updates to the TikTok API that might affect your integration. This might require adjusting the parameters or format of requests to align with any new specifications.
   • Inspect API rate limits: Ensure that you are not exceeding TikTok's API rate limits. This can sometimes result in unexpected invalid responses.
   • Review the data extraction setup: Re-examine the TikTok River configuration in Rivery to ensure that all fields and filters are correctly set up and comply with the TikTok API's requirements. This could include checking the parameters and data types expected by the API.

3. External References:

   • Rivery TikTok Integration Documentation
   • TikTok API Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.