RVR-TTD-120

1. Issue Summary

   • The error code RVR-TTD-120 indicates a "No schedule" issue with the data connector "the_trade_desk." This typically occurs when a schedule for generating or fetching reports has not been set up in Rivery for The Trade Desk connection. Without a schedule, Rivery is unable to automate data retrieval, resulting in this error.
   • Initial diagnosis points to a missing scheduled task for running the Trade Desk reports or data retrieval operations. This could be due to incorrect configurations in setting up the data source in Rivery or an oversight in configuring the scheduling options.

2. Action Steps:

   • Verify Scheduling Settings: Check if the scheduling settings have been enabled and configured correctly for the Trade Desk data tasks. Ensure that the "Schedule Report" option is enabled and set a valid schedule frequency, date range, and start date. This can drastically improve the river's run time and avoid waiting for a report to complete at The Trade Desk platform.
   • Enable Scheduled Reports: If it’s not already done, navigate to the settings of your river in Rivery and set up a schedule for the reports from The Trade Desk. This involves specifying how often the report should be generated and synchronizing this with Rivery’s run schedule.
   • Save Configuration: After setting up the schedule, it's crucial to save the river to ensure that these settings are preserved.

3. External References:

   • You can find more detailed guidance on setting up and managing schedules for The Trade Desk integration in the The Trade Desk Integration Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.