RVR-TTD-200
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RVR-TTD-200

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Article summary

1. **Issue Summary**
   - The error code `RVR-TTD-200` indicates a general error while attempting to use the `The Trade Desk` data connector in Rivery. This type of error suggests a failure in the service's ability to perform a specific function as expected. Potential causes could include incorrect configuration, connectivity issues, or limitations related to the data source.

Additionally, there is no specific documentation available that pinpoints this exact error code, adding to the generality of the issue. This requires a more holistic troubleshooting approach, focusing on common problems associated with the Trade Desk API or Rivery integrations in general.

2. **Action Steps:**
   - **Verify Connection Settings**: Ensure that the API credentials and any required permissions are correctly configured in Rivery for The Trade Desk integration. Double-check API keys, secrets, and any related scopes or permissions needed.
   - **Consult API Documentation**: Check The Trade Desk's API limits and known issues that might affect data retrieval or connection stability. Ensure that the data retrieval attempts are within allowed API quotas and usage limits.
   - **Check Rivery Logs**: Use Rivery's logging features to diagnose any specific errors or warnings related to the Trade Desk connector. These logs can provide insights into what might be failing during the data extraction process.
   - **Network and Security Review**: Verify that there are no network restrictions, such as firewalls, that might be blocking communication between Rivery and The Trade Desk API.
   - **Test API Endpoints**: Independently test the relevant API endpoints for The Trade Desk to ensure they are operational and correctly respond with your credentials and configurations.

3. **External References:**
   - For detailed guidance, consult Rivery's [official documentation](https://docs.rivery.io/docs/the-trade-desk) and refer to The Trade Desk API documentation for any source-specific details.

If the issue persists or you need further assistance, please open a ticket with Rivery support.

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