RVR-TTD-202

Based on the error description "Unsupported template format" with Error Code: RVR-TTD-202 for the Data Connector: the_trade_desk, here's a structured approach to troubleshoot and resolve the issue:

1. Issue Summary

   • You are encountering an error with code RVR-TTD-202 when using the Trade Desk data connector on Rivery. The error suggests that there is an issue with the template format being used in your setup.
   • This can occur if the template format you've configured in your data flow or connection does not adhere to the expected structure or syntax required by Rivery or the Trade Desk API.

2. Action Steps:

   • Review Template Syntax: Double-check the template format you are using. Ensure that it matches the required syntax and contains the necessary placeholders, such as {} for dynamic values.
   • Check Rivery Documentation: Refer to the official Rivery documentation to find any guidelines or examples for setting up templates specific to the Trade Desk connector. This can help ensure that your setup aligns with documented instructions.
   • Validate Template Components: Make sure all components in the template, such as date formats or API fields, are correctly specified and supported by the Trade Desk API.
   • Consult with Trade Desk Documentation: Sometimes, the error may stem from updates or changes in the Trade Desk API. Reviewing their official documentation might provide insights or updated requirements for connection templates.
   • Test with Simple Template: Try using a simpler version of the template to see if it bypasses the issue. Gradually build up the complexity to identify which part of the template might be causing the error.

3. External References:

   • Rivery documentation for Trade Desk can provide specific examples and details.
   • The Trade Desk API documentation might offer additional insights into required template formats or data handling.

If the issue persists or you need further assistance, please open a ticket with Rivery support.