RVR-TTD-204

1. Issue Summary

   • The error code "RVR-TTD-204: Download failed" indicates an issue with downloading data using The Trade Desk connector in Rivery. This problem generally suggests a network issue, authentication failure, or API limit hit.
   • Initial diagnosis involves checking the network connectivity, ensuring authentication credentials are properly set, and validating API request limits for The Trade Desk API.

2. Action Steps:

   • Check Network Connectivity: Ensure there is no network issue blocking access to The Trade Desk API.
   • Verify Credentials: Confirm that the API credentials configured in Rivery are correct and have the necessary permissions to access The Trade Desk data.
   • API Limits: Review The Trade Desk API documentation to ensure that your requests are within their rate limits or quotas.
   • Logs and Details: Check the logs for any additional error messages that might provide more detailed insight into what is failing during the download process.
   • Update Connector: If there have been recent updates to The Trade Desk API, ensure that the Rivery connector configurations are up-to-date.

3. External References:

   • Rivery Documentation for The Trade Desk Connector
   • The Trade Desk API Documentation — ensure that you follow any guides related to rate limits and authentication.

If the issue persists or you need further assistance, please open a ticket with Rivery support.