RVR-TTD-220

1. Issue Summary

   • The error code RVR-TTD-220 with the message "Failed decoding" indicates a problem while decoding data in the context of using The Trade Desk data connector with Rivery. This error may be related to a mismatch or error in data encoding (such as a UTF-8 encoding issue) which is causing the connector to fail in processing the incoming data from The Trade Desk platform.
   • Often, such errors can be attributed to character set mismatches, issues with data formatting, or the presence of invalid characters in the data being processed.

2. Action Steps:

   • Check Data Encoding: Ensure that the data being transferred from The Trade Desk is encoded correctly in UTF-8, as this is a common encoding standard. This can often be a source of decoding issues if not set correctly.
   • Review Data for Invalid Characters: Inspect the data for any special characters or corrupted formats that could be causing the decoding error. Resolve any such issues in the source data before it reaches Rivery.
   • Adjust Data Source Settings: Adjust settings on the data source or within Rivery to handle or ignore invalid characters. Depending on the setup, this could involve changing parameters to replace invalid UTF-8 characters with a placeholder.
   • Rivery Documentation: Consult the Rivery documentation on handling UTF-8 errors or character encoding issues for more specific guidance on managing such situations.

3. External References:

   • You can refer to Rivery's official documentation for connecting and handling data with the Trade Desk here: Rivery Documentation on The Trade Desk.

If the issue persists or you need further assistance, please open a ticket with Rivery support.