RVR-TTD-222

1. Issue Summary

   • The error code "RVR-TTD-222" for the "the_trade_desk" data connector on Rivery indicates an "Excel error". This error might be related to an issue with file formatting or data structuring when importing or exporting Excel files in Rivery.
   • Initial diagnosis: Possible issues could be related to unsupported Excel features (e.g., certain formulas, formats) or limitations on data size when handling Excel files within the Rivery platform.

2. Action Steps:

   • Verify File Format: Make sure the Excel file is saved in a supported format, ideally as a .xlsx file. Ensure that there are no complex formulas or unsupported data types.
   • Check for Data Size: Ensure that the amount of data being processed does not exceed Rivery's limits for Excel import/export operations. If necessary, split the data into smaller files.
   • Inspect the Error Logs: Check Rivery's logging system to see if more detailed error messages related to the Excel operation are available.
   • Adjust Data Structure: Ensure the data is structured properly. Remove any possible formatting issues, merged cells, or special characters that could be unsupported.
   • Test with a Sample File: Try using a smaller or simplified sample Excel file to see if the problem persists. If it does, the issue might be with specific data points or formatting elements in the original file.

3. External References:

   • General Excel Formatting Guidelines: Microsoft Excel Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.