RVR-TTD-250

1. Issue Summary

   • Error Code: RVR-TTD-250 in Rivery while using the The Trade Desk connector indicates a pulling error. This code suggests that the issue could be related to the data extraction process from The Trade Desk endpoint. The error might be caused by a network issue, incorrect configuration of API credentials, or an issue with the API rate limiting.

2. Action Steps:

   • Verify API Credentials: Ensure that both the Client ID and Client Secret configured in Rivery are accurate and match those provided by The Trade Desk.
   • Check Network Connectivity: Ensure there's no network issue blocking access to The Trade Desk's API endpoint from your environment.
   • Examine API Rate Limits: The API might be subjected to rate limits, which means excessive requests in a short period could be causing this error. Review The Trade Desk's API documentation to understand these limits, and adjust your data pull schedules accordingly.
   • Data Pull Configuration: Review the configurations in Rivery for parameters such as date range, and ensure that they comply with The Trade Desk's API specifications.

3. External References:

   • For further reference, review The Trade Desk's official API documentation to ensure that all configurations are correct: The Trade Desk Developer Documentation.
   • Check Rivery's documentation regarding API rate limits and connection setup for additional configuration options available: Rivery Docs on The Trade Desk.

If the issue persists or you need further assistance, please open a ticket with Rivery support.