RVR-TTD-402

1. Issue Summary

   • Error Code: RVR-TTD-402 occurs when attempting to connect with the data connector for "the_trade_desk" on Rivery's platform. This error typically indicates a failure during the connection test phase. An initial diagnosis suggests that there may be issues with API credentials, network configurations, or endpoint access.

2. Action Steps:

   • Verify API Credentials: Double-check that the API key and any related credentials entered are correct. Ensure there are no typos or missing elements.
   • Check Network Access: Ensure your network or firewall settings allow outgoing requests to the "the_trade_desk" API endpoint. Restrictions might block connection attempts.
   • Endpoint Validation: Verify with "the_trade_desk" documentation that the API endpoint URL is correct and accessible from Rivery.
   • Permissions: Ensure that the "the_trade_desk" account being used has adequate permissions to allow Rivery to access the necessary data.
   • Reattempt Connection Test: After verifying credentials and permissions, re-run the connection test within Rivery.

3. External References:

   • For more details on configuring and troubleshooting data connectors in Rivery, refer to their official documentation: Rivery Docs, ensure to check under the specific connector section related to "the_trade_desk".

If the issue persists or you need further assistance, please open a ticket with Rivery support.